Prizes will be awarded to the Purchaser named on the official ticket. A copy of a government-issued photo ID may be required to claim the Prize.
By claiming a prize, the winner (i.e., successful purchaser) consents to the use of their likeness (photograph, if available), first and last name, ticket number, city or town of residence, video recording (when available only) and transcription/recording of the winner notification phone call to be used for any publicity purposes by the Foundation.
Physical prizes will be shipped free of charge to the address provided on the prize winners’ ticket. Please allow a minimum of 6 weeks for delivery of prize from the draw date. Delivery time for vehicles may be longer. Vehicle winners are responsible for licensing and insuring the vehicle from the time of ownership. Winners will be required to sign a full & final waiver and release prior to the transfer of the prize and may be required to sign a full & final waiver and release of the prize supplier.
All cash prizes are paid by cheque or electronic funds transfer in Canadian funds. It is the responsibility of the ticket purchaser to allocate the prize if necessary. Your Choice Gift Card(s) can be redeemed online or by phone following instructions included in your winner notification email or letter. Please read the Rules & Regulations page for full details.
If you received neither a winner’s notification letter nor an email on how to claim your prize, please contact Customer Service by calling 1-844-512-1044 or by emailing lottery@heartandstroke.ca. As a reminder, you have a maximum of 6 months to redeem your prize(s) from the date it was issued.
